Do you treat workers compensation and third party injuries?
Yes we do. We need a Drs referral. Once we have the referral we will seek approval from the insurers for an initial assessment. As we do not provide normal physiotherapy treatment we need approval from the insurers prior to an appointment. As soon as approval is received we will call you to book you in for an initial appointment.
Do you see patients under the Enhance Primary Care (MEDICARE) scheme?
Yes we do. We do not however bulk bill. Patients must pay for their consultation up front then claim back the medicare amount directly from medicare.
How do I refer?
There are a number of ways you can refer.
- Print out our referral form, fill out and give to the patient so they can make contact themselves.
- Fill out our on line referral form and send it through to us and we will contact your patient to make an appointment.
What happens once I refer?
- If they are a private patient we will book them in straight away. You will receive a letter after their first appointment informing you of the plan agreed to by the patient.
- If they are having treatment under a workers compensation or third party claim we will seek approval from the insurers for an initial assessment within 3 days of the referral.
- We will call the patient at that time to confirm the referral was received so they know they are being looked after.
- We will call the patient as soon as we receive notification of approval and make an appointment for the assessment ASAP.
- You will be notified with regards to the response from insurers, assessment dates and program commencement/ design.
What can I expect from PhysioFit?
PhysioFit takes pride in reliability and consistency of service, speedy response time, utilization of evidenced based practice, and commitment to regular contact with all parties involved in the care of the patient.
Our Commitment to our injured clients and Injured workers
PhysioFit aims to educate, advise and empower our clients to take control of their pain and/or injury, by helping them to understand it, and by teaching them self-management strategies to control their pain/injury.
Our Commitment to Speedy Response Times includes
- Reports done within 5 working days of assessment.
- Patient called and a request made within 3 working days of referral.
- Doctors notified in writing of the treatment plan within 5 working days of initial appointment.
- Patient called to make an appointment within 3 working days of approval received.
Our Commitment to make your task easier includes
- Commitment to regular contact with all relevant parties to form a team, united in achieving the best outcome for the patient.
- Leave the approval chasing to us. If you wish to refer a patient to our service fax or email their contact details through to the main office and we will deal with it from there!
Our Commitment to Evidenced Based Practise (EBP) includes
- Treatment is designed around EBP or at worst best practice. EBP is the gold standard in patient care.
- PhysioFit staff attempt to keep in touch with the latest research pertaining to the area of rehabilitation with emphasis on the most appropriate forms of exercise used to rehabilitate the patient.
- Constant updates of assessments and management strategies to ensure the best quality of care is being given at the most cost effective price.
- Continuing education of all staff is encouraged with fortnightly staff in-services.
- Continual monitoring of NSW SIRA standards and recommendations.